Terms & Conditions

This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000 and applicable rules. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, for access or usage of https://freezenestnatural.com/ (“Platform”).

The Platform is owned and operated by Pandeti Rohitha, with registered office at Sree Narayana Nagar, Chikkadunnasandra, Bengaluru, Karnataka – 562125 (referred to as “we”, “us”, or “our”).

1. Acceptance of Terms

By accessing or using the Platform, you agree to be bound by these Terms & Conditions and all applicable policies.

2. User Responsibility

You agree to provide accurate information and are responsible for all activities conducted through your account.

3. Use of Platform

You agree not to use the Platform for any unlawful or prohibited purpose under Indian law.

4. Product Information & Pricing

Product details, pricing, and availability may change. Final payable amount is shown at checkout.

5. Shipping Policy

Free shipping is available on orders above ₹999. Orders below this amount incur a shipping fee of ₹75. Delivery typically takes 5–7 business days.

6. Returns & Refunds

Due to food safety and hygiene, we do not accept returns, exchanges, or refunds once a product is purchased.

7. Payments

You agree to pay all applicable charges for purchases made on the Platform.

8. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their content or policies.

9. Intellectual Property

All content on this Platform including design, text, and graphics is owned or licensed by us and protected by applicable laws.

10. Limitation of Liability

Use of the Platform is at your own risk. We are not liable for any damages arising from its use.

11. Indemnification

You agree to indemnify us against any claims or losses arising from your violation of these Terms.

12. Force Majeure

We are not liable for delays or failures caused by events beyond our control.

13. Governing Law

These Terms are governed by the laws of India. All disputes fall under the jurisdiction of courts in Bengaluru, Karnataka.

14. Modifications

We may update these Terms at any time. Continued use of the Platform implies acceptance of updated Terms.

15. Contact Information

Pandeti Rohitha
Email: freezenestnatural@gmail.com
Phone: +91 89196 10247
Website: freezenestnatural.com